SmartParts – Customer service expert

25 listopada 2024, 8:46

SmartParts European Distribution Center Sp. z o.o. is a company that is part of the global SmartParts SA group, headquartered in Geneva. We specialize in establishing business relationships, sales, and distribution of DR!VE+ products, a rapidly growing automotive brand worldwide.

We are looking for a candidate for the position of:

CUSTOMER SERVICE EXPERT
Location: Stawiguda (pow. olsztyński), warmińsko-mazurskie

The person employed in this position will primarily be responsible for:

  • Comprehensive support of export customers
  • Processing orders placed through available platforms
  • Overseeing distribution center processes related to order handling
  • Organizing logistics processes related to the transportation of goods to customers
  • Monitoring payment inflow
  • Analyzing customer needs, considering the specifics of the markets they operate in
  • Achieving set KPIs and continuously improving customer service processes

Qualifications:

  • Higher education
  • Proficiency in English
  • Knowledge of Latin languages is an additional advantage
  • Minimum 5 years of experience in sales, customer service, with preference for managerial positions
  • Preferred experience in export and automotive industries
  • Excellent 360° communication skills (with customers, management, colleagues)
  • Proficiency in MS Office
  • Openness to an international, multicultural environment

Skills:

  • Strong organizational skills
  • Effective time management
  • Creativity
  • Independence, responsibility, and goal-oriented approach

We offer:

  • Exciting work in a fast-growing international organization
  • Opportunities for professional development
  • Attractive compensation package

Please send your CV to: rekrutacja@nexusce.com
Please note that only selected candidates will be contacted.

Prosimy o dopisanie klauzuli: „Wyrażam zgodę na przetwarzanie danych osobowych zawartych w ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dnia 29.08.1997 o Ochronie Danych Osobowych, Dz. U. Nr 133 poz. 833)”.